Legal Policies & User Information

1. Disclaimer

Educational Purpose Only

International Smart Academy (“ISA”, “we”, “our”, or “us”) provides educational content related to blockchain, cryptocurrency, Web3, and digital technologies. All information shared through:

• courses
• workshops
• live sessions
• webinars
• downloadable resources
• and website content

is intended strictly for educational and informational purposes.

No Financial or Investment Advice

ISA does not provide:

• investment advice
• trading recommendations
• portfolio management
• financial planning
• or regulated financial services

ISA is not registered as a SEBI Investment Adviser under the SEBI (Investment Advisers) Regulations, 2013. Users should always conduct independent research and consult qualified professionals before making financial decisions.

Cryptocurrency & Regulatory Awareness

As of the effective date of this document:

• Cryptocurrency gains in India may be subject to taxation under applicable law.
• Crypto-related businesses may be required to comply with KYC/AML obligations.
• Cryptocurrencies are not recognised as legal tender by the RBI.

Regulations may evolve over time, and ISA does not guarantee that information remains current indefinitely.

No Guarantees

ISA does not guarantee:

• profits
• employment
• income
• career outcomes
• or investment success

Learning outcomes depend on individual effort, market conditions, and external factors beyond our control.

Limitation of Liability

To the fullest extent permitted by applicable law, ISA shall not be responsible for:

• financial losses
• trading losses
• indirect damages
• service interruptions
• or decisions made based on educational content

Nothing in this section excludes liability that cannot legally be excluded under Indian law.

2. Terms of Service

Acceptance of Terms

By accessing or using ISA services, you agree to these Terms and all related policies. If you do not agree, please discontinue use of the platform.

Eligibility

To use ISA services, you must:

• be at least 18 years old, or
• use the platform under parental/guardian supervision if aged 13–17.

You must also have the legal capacity to enter into a binding agreement under applicable Indian law.

Services Offered

ISA may provide:

• online courses
• recorded lessons
• live classes
• workshops
• certificates
• community discussions
• and educational resources

Certificates issued by ISA are:

• non-government recognised
• non-degree certifications
• and intended only as proof of course completion

User Responsibilities

Users agree not to:

• copy or redistribute course content
• misuse the platform
• upload unlawful content
• attempt unauthorized access
• or disrupt the experience of other users

Intellectual Property

All course materials, branding, videos, graphics, and educational content remain the intellectual property of ISA unless otherwise stated. Users receive a limited personal-use licence only.

Payments & Pricing

• Prices are displayed in INR unless stated otherwise.
• Promotional pricing may be time-limited.
• ISA may revise pricing with prior notice where required.

Account Suspension

ISA may suspend or terminate accounts for:

• policy violations
• fraudulent activity
• abuse
• or non-payment

Where reasonably possible, advance notice will be provided.

Governing Law

These Terms are governed by the laws of India. Disputes shall first attempt resolution through good-faith discussion before arbitration or legal proceedings.

Arbitration Venue: Chennai, Tamil Nadu

3. Privacy Policy

Your Privacy Matters

ISA is committed to protecting your personal data in accordance with applicable Indian privacy and data protection laws.

Information We Collect

Personal Information

• Full name
• Email address
• Mobile number
• Billing information

Learning Information

• Course progress
• Quiz submissions
• Certificates earned

Technical Information

• Device information
• Browser type
• IP address
• Usage analytics

How We Use Information

We may use your information to:

• deliver courses
• manage accounts
• process payments
• improve platform experience
• provide support
• and communicate important updates

Marketing communications will only be sent where legally permitted or consented to.

Cookies

ISA may use cookies for:

• platform functionality
• analytics
• preferences
• and marketing purposes

Users may manage cookie preferences through browser settings or website controls.

Data Sharing

ISA does not sell personal data. Information may only be shared with:

• payment providers
• hosting providers
• analytics services
• legal authorities where required
• or trusted operational partners

Data Retention

We retain data only for as long as reasonably necessary for:

• legal compliance
• certificate verification
• customer support
• and operational purposes

Your Rights

Subject to applicable law, users may request:

• access
• correction
• deletion
• or withdrawal of consent

Contact: Grievance officer — Email: admin@internationalsmartacademy.com

4. Refund & Cancellation Policy

Refund Eligibility

Refund requests may be considered if:

• requested within 7 days of purchase
• less than 25% of content has been accessed
• and no certificate has been issued

Non-Refundable Situations

Refunds may not apply where:

• substantial course access occurred
• promotional purchases were marked non-refundable
• or policy violations are involved

Duplicate Payments

Verified duplicate payments caused by technical errors will be refunded.

Programme Cancellation by ISA

If ISA cancels a programme before delivery, users may receive:

• a full refund
• rescheduling
• or credit toward another programme

Refund Request Contact

Email refund requests to: Support Email: support@internationalsmartacademy.com

Include:

• full name
• registered email
• payment reference
• course name
• and reason for request

5. Contact Information

International Smart Academy

Registered Address: No. 40 A, First floor, 23rd Cross St, Venkateshwara Nagar, Meenakshi Nagar, Ramapuram, Chennai, Tamil Nadu 600089

Mobile: +91 90420 30812

Support Email: support@internationalsmartacademy.com

Grievance Email: admin@internationalsmartacademy.com

Website: internationalsmartacademy.com